Faites entrer le GIGA dans votre vie.
Now’s the perfect time to give yourself maximum speed thanks to the easy-to-manage, powerful Wi-Fi of GIGA Internet.
The Helix GIGA Internet plan at $70/month* includes:
- $5/month lifetime discount
- Ultrafast and more powerful Wi-Fi 6* for all your devices
- A strong signal that spreads throughout your home and beyond
- The Helix Fi app, for easy management of your Wi-Fi and connected devices
- Advanced Security and Parental Control, for your peace of mind
The Helix GIGA Internet plan includes…
Ultrafast and more powerful Wi-Fi 6* for all your devices
Simplified management with Advanced Security and Parental Control
High-performance equipment at the cutting edge of technology
Have you chosen the right speed?
Consider your online activities and how many people and devices are connected at the same time. More details to choose the right Internet speed.
Frequently asked questions on Videotron GIGA Internet
GIGA Internet, offered in most areas where Helix services are available, is the fastest Internet plan offered by Videotron.
Videotron offers five Helix Internet speeds: 30 Mbps, 60 Mbps, 100 Mbps, 400 Mbps, and 1 Gbps.
With Helix, the Unlimited GIGA Internet is definitely the choice for those who don’t want to have to worry about a lack of speed. Thanks to the high-performance Helix Fi gateway, you can enjoy the ultrafast Wi-Fi 6* technology and a strong signal that extends throughout your home. The included Helix Fi app allows you to easily manage your network and all the connected devices, and offers Advanced Security* for even more secure Wi-Fi.
Here is the minimal configuration required on your devices to reach the optimal speed of your GIGA Internet plan:
- Processor
Intel Core (10th generation) or equivalent - Operating system
PC: Windows 10
Mac: macOS 15.0 - Free disk space
2 GB - System memory
8 GB - Network Interface Card (NIC) or network adapter
Gigabit Ethernet - Wired Ethernet connection
GIGA Internet: Cat5e Ethernet cable
Web browser
PC: Google Chrome (latest version)
Mac : Safari (latest version)
Conditions*
Helix services availability
Helix technology is available or exclusively available in some regions.
Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Wi-Fi 6
Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
Helix GIGA Internet offer
This limited-time offer applies to new Helix customers who subscribe to Helix Internet. The offer entails: (a) a discount of $288 upon purchase of the Helix Fi 2 gateway, conditional upon subscription to a Helix Internet plan with a 24-month agreement and maintenance of said subscription (the discount for the gateway will appear on the first invoice); (b) a lifetime promotional discount of $5 per month, conditional upon customer maintaining their subscription to a Helix Internet plan with a minimum monthly service rate (before any discount or credit, and excluding options, miscellaneous fees, and taxes) of $75. In the event that the agreement is cancelled before the end of the 24-month period, an indemnity corresponding to the monthly amount of the discount granted ($12 for the Gateway) multiplied by the number of months remaining on the agreement, including applicable taxes, shall apply. Access to Unlimited GIGA Internet is offered exclusively where access and technology permit, and includes download speeds of up to 940 Mbps and upload speeds of up to 50 Mbps. Internet speed may vary based on technical configuration, customer’s wired and wireless equipment, environment, personal usage, Internet traffic, and other factors. Services, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Taxes not included. Certain conditions apply.